The Steward Resource Toolkit is designed to provide comprehensive information for stewards including tips, tools and resources to help you fulfill your role as a steward. Documents have been organized into the following sections. The header of each document outlines which section the document belongs to and the footer contains the version date and a specific identifier. New additions and updated documents will be identified.
Contract Intrepretation Worksheet6 Steps to interpreting any collective agreement language.
Reading the Collective AgreementTips to better understanding how to navigate and read a collective agreement.
EDUCATION MODULE - How to Read the Collective AgreementInteractive module with tips and suggestions for reading any collective agreement.
Interpreting the Collective AgreementExample of the 6-step interpretation applied to Art. 6.04 (c).
NBA Rotation Change ChecklistSteward duties before/during/after.
NEW NBA Rotation Change Process – InfographicProvides a visual overview of the NBA rotation change process.
Policies and Procedures - CBAEDMP Policies pertaining to the Community Bargaining Association.
Policies and Procedures - FBAEDMP Policies pertaining to the Facility Bargaining Association.
Policies and Procedures - NBAEDMP Policies pertaining to the Nurses Bargaining Association.
Investigatory Meeting Tips - StewardsSteward duties before/during/after.
EDUCATION MODULE - Employer InvestigationsWhy do Employers Investigate? Learn the purpose, your role, and how to support members during an investigation.Steward Essential Level.
EDUCATION MODULE - Licensing, Education, Advocacy and Practice (LEAP) ProgramLearn more about BCNU’s Licensing, Education, Advocacy and Practice (LEAP) Program and how it assists members through the BC College of Nurses & Midwives (BCCNM) complaints process.
EDUCATION MODULE – Simon Sinek’s Golden Circle (Why-How-What?)Simon Sinek's presentation provides suggestions that union representatives can apply to their roles to enhance their leadership ability.
BCNU Contact ListGeneral contact information for BCNU offices.
BCNU Mission, Vision, ValuesBCNU purpose and guiding principles.
BC Nurses' Union StructureDiagram of BCNU’s services and support.
Talk the Talk – Abbreviations and AcronymsA list of common abbreviations and acronyms used by BCNU.
BCNU Steward Work and Funding
Examples of how stewards are funded for the work they do, and what article their work is covered by.
Ordering BCNU Print Materials Using PageDNA
Instructions for union representatives with a BCNU e-mail address on how to order business cards.
EDUCATION MODULE* – Interim PCAP OverviewAll members can walk through the Interim Patient Care Assessment Process (PCAP) and the tools currently in place for members under the Nurses' Bargaining Association (NBA).*This module is not a permanent addition to the Steward Resource Toolkit.
Article 9 Diagram - Grievance ProcessDiagram outlining the NBA grievance process and timelines associated.
Potential Grievance - Interview with Grievor - Fact SheetWorksheet to help guide a steward in interviewing a member with a potential grievance.
Step One - Initiation Email ExampleAids the steward in initiating a grievance conversation with the manager.
Step One - Grievance Meeting PreparationWorksheet to help guide a steward in preparing for a Step 1 meeting.
Step One - Grievance Presentation GuideTips for the process of presenting your Step 1 to the employer.
Chronology Statement of Facts - ExampleSuggestions to help a steward create a timeline of events for grievance preparation.
Progressive Discipline - FlowchartFlowchart that outlines HEABC’s accepted process in behaviour alteration/correction.
10 Secrets of a Successful Grievance Presentation10 tips for improving the chance at a successful, collaborative Step 1 meeting.
Article 9 - Timeline Tracker WorksheetWorksheet to help a steward track timelines in the NBA grievance process.
Grievance Wording - ExamplesExamples of how a steward might fill out grievance forms for common grievances.
Grievance File Transfer - MemoWorksheet to aid stewards in transferring an open file to their LRO
Types of NBA GrievancesA comprehensive list of the types of grievances a steward may encounter.
Grievance Presentation TipsMore tips on improving a steward’s Step 1 meeting skills.
How to take great notesVideo outlining the Cornell method of note taking and note taking best practices.
NEW Learning Plans - GuidelinesGuidelines for Stewards assisting members with learning plans.
NEW Letters of Expectation - ExampleExample of what a Letter of Expectation should look like and guidelines.
Wm. Scott - Legal TestConsiderations of the Wm. Scott arbitration decision.
Edith Cavell - Legal TestConsiderations of the Edith Cavell arbitration decision.
KVP - Legal TestConsiderations of the KVP arbitration decision.
NEW Hilton Villa (LOE vs LOD) - Legal TestConsiderations of the Munroe arbitration decision for rotation changes.
NEW Vancouver General Hospital (6 Steps of Mutuality) - Legal TestConsiderations of the
Munroe arbitration decision for rotation changes.
Regulatory Bodies and LegislationBrief definitions of relevant entities.
Duty of Fair RepresentationOverview of BC Labour Relations Code - Section 12
NEW EDUCATION MODULE Robert's Rules of OrderRobert's Rules of Order are intended to provide structure to union meetings, including regional meetings.
Meeting Types - ChartList of steward meetings by type, description, purpose and who attends.
Type of Meeting - WorksheetPreparation template for planning any meeting.
Five Steps to Running an Effective MeetingFormal meeting tip sheet.
AWP/AMP/APP Meetings - Tips for RepresentationSteward duties before/during/after.
Union Management Meeting - Terms of ReferenceSample template.
BCNU Virtual Education Session Etiquette
Guidelines Recommended virtual meeting participation guiding principles (climate goals). To be used for online events.
BCNU Zoom Session Facilitator – ChecklistVirtual meeting duties before/during/after. May be used when organizing and creating online meetings or sessions with 2-25 attendees.
Zoom Session Facilitator – WorksheetPreparation template for planning a virtual meeting/webinar. May be used when organizing and creating online meetings or sessions with 2-25 attendees.
BCNU Zoom Event Producer – ChecklistDetailed checklist and preparation template for planning a virtual meeting/webinar.
May be used when organizing and creating larger online meetings or sessions with more than 25 attendees or highly interactive sessions with 2-25 attendees.
NEW Zoom Event Producer – Pro TipsList of tips and suggestions for hosting and producing a Zoom meeting.
Action Oriented Minutes
Tips & considerations for taking action-oriented minutes.
Action Oriented Minutes - WorksheetSample template.
Walkabout Tool - WorksheetChecklist to track feedback during workplace walkabouts.
Stewards and members are reminded to be aware, and comply with, COVID-19 safety plans in place at worksites.
10 Mindfulness Excercises for the Health Care WorkplaceShare these ideas with members as a way of connecting and engaging.
Engagement BootcampIdeas and strategies for engaging members and a SMART goals worksheet.
Human Rights and Equity Caucus Groups and Member NetworksBrief descriptions of BCNU groups supported by BCNU's Human Rights and Equity Committee.
NEW EDUCATION MODULE: The CSA Standard for Psychological Health & Safety (the 13 factors)This module for BCNU advocates provides information about the CSA Standard Z1003, Psychological Health and Safety in the Workplace, and the organizational factors that contribute to a psychologically safe workplace.
Violent Incident - PosterReminding members how to respond to violence in the workplace.
Safety - Demand It - PosterAdvising members how to take action.
Injured on the Job - PosterReminding members how to report workplace injuries.
13 Psychological Factors that Create a Safe WorkplaceList with additional references.
Occupational First Aid - Commonly Asked QuestionsTop 10 questions answered.
Reporting an OH&S Incident/Hazard - InfographicReporting process diagram.
Occupational Health & Safety AcronymsA list of commonly used OHS acronyms.
NEW JOHSC Worker Representative Welcome – ChecklistNew JOHSC representatives appointed by BCNU may review this welcome letter with tips and suggestions for their role.
NEW JOHSC Meetings - Tips for RepresentationWorker representative duties before/during/after.
NEW JOHSC Investigations – InfographicFive (5) essential steps for JOHSC Representatives to refer to when completing investigations in their role.
Guiding Principles4 principles mutually agreed to, which should guide the PRP process.
Professional Responsibility Simplified - Health Authorities, Providence, NBA Specific reference sheet.
Professional Responsibility Simplified - Affiliates, NBASpecific reference sheet.
Professional Responsibility Process - Health Authorities, Providence, NBASpecific reference sheet.
Professional Responsibility Process - Affiliates, NBASpecific reference sheet.
Professional Responsibility Process AcronymsA list of commonly used PRP acronyms.
NEW: EDUCATION MODULE - Joint NBA Professional Responsibility (PR) ProcessLearn more about the current Professional Responsibility Process
Steward Role DescriptionsOverview of what stewards do.
Steward CompetenciesOverview of what stewards aim to achieve.
Note TakingSummary of Cornell Style recommendations.
Steward Development (Labour Relations)Self-assessment tool - also useful when mentoring.
How to Approach the Steward RoleStyle tips encouraging relationship building.
NEW Steward Competency Assessment Planning + Evaluation (CAPE) ToolGuided self-assessment tool for stewards to reflect upon and develop a plan to improve their knowledge, skills, and abilities in their practice.
NEW EDUCATION MODULE: Union InvestigationsExplore concepts and best practices to ensure successful union investigations.
Interviewing TechniquesTips and suggestions on different styles when investigating.
Release of Information/Permission for Represenation - ExamplesSample template.
Grievance Investigation - Suggested ChecklistThings to consider for different grievance types.
View Steward Education opportunities
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