The Steward Resource Toolkit is designed to provide comprehensive information for stewards including tips, tools and resources to help you fulfill your role as a steward. Documents have been organized into the following sections. The header of each document outlines which section the document belongs to and the footer contains the version date and a specific identifier. New additions and updated documents will be identified.
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Contract Intrepretation Manual Tools (2006)Various checklists, definitions, suggestions and recommendations for worksite stewards supporting the NBA (2006).
Contract Intrepretation Worksheet6 Steps to interpreting any collective agreement language.
Reading the Collective AgreementTips to better understanding how to navigate and read a collective agreement.
How to Read the Collective AgreementInteractive module with tips and suggestions for reading any collective agreement.
Interpreting the Collective AgreementExample of the 6-step interpretation applied to Art. 6.04 (c).
NBA Rotation Change ChecklistSteward duties before/during/after.
Policies and Procedures - CBAEDMP Policies pertaining to the Community Bargaining Association.
Policies and Procedures - FBAEDMP Policies pertaining to the Facility Bargaining Association.
Policies and Procedures - NBAEDMP Policies pertaining to the Nurses Bargaining Association.
Investigatory Meeting Tips - StewardsSteward duties before/during/after.
Investigatory Meeting Tips - MembersTips to help a member understand their rights when attending an employer investigation.
BCNU Contact ListGeneral contact information for BCNU offices.
BCNU Mission, Vision, ValuesBCNU purpose and guiding principles.
BC Nurses' Union StructureDiagram of BCNU’s services and support.
Talk the Talk - Abbreviations and AcronymsA list of common abbreviations and acronyms used by BCNU.
UPDATED BCNU Steward Work and Funding
Examples of how stewards are funded for the work they do, and what article their work is covered by.
NEW Ordering BCNU Print Materials Using PageDNA
Instructions for union representatives with a BCNU e-mail address on how to order business cards.
Article 9 Diagram - Grievance ProcessDiagram outlining the NBA grievance process and timelines associated.
Potential Grievance - Interview with Grievor - Fact SheetWorksheet to help guide a steward in interviewing a member with a potential grievance.
Step One - Initiation Email ExampleAids the steward in initiating a grievance conversation with the manager.
Step One - Grievance Meeting PreparationWorksheet to help guide a steward in preparing for a Step 1 meeting.
Step One - Grievance Presentation GuideTips for the process of presenting your Step 1 to the employer.
Chronology Statement of Facts - ExampleSuggestions to help a steward create a timeline of events for grievance preparation.
Progressive Discipline - FlowchartFlowchart that outlines HEABC’s accepted process in behaviour alteration/correction.
10 Secrets of a Successful Grievance Presentation10 tips for improving the chance at a successful, collaborative Step 1 meeting.
Article 9 - Timeline Tracker WorksheetWorksheet to help a steward track timelines in the NBA grievance process.
Grievance Wording - ExamplesExamples of how a steward might fill out grievance forms for common grievances.
UPDATED Grievance File Transfer - MemoWorksheet to aid stewards in transferring an open file to their LRO
W.M. Scott PrinciplesConsiderations of the W.M. Scott arbitration decision.
Edith Cavell - CriteriaConsiderations of the Edith Cavell arbitration decision.
KVP PrinciplesConsiderations of the KVP arbitration decision.
Types of NBA GrievancesA comprehensive list of the types of grievances a steward may encounter.
Grievance Presentation TipsMore tips on improving a steward’s Step 1 meeting skills.
How to take great notesVideo outlining the Cornell method of note taking and note taking best practices.
Regulatory Bodies and LegislationBrief definitions of relevant entities.
Duty of Fair RepresentationOverview of BC Labour Relations Code - Section 12
Cornell NotesBCNU recommended template for note taking.
Meeting Types - ChartList of steward meetings by type, description, purpose and who attends.
UPDATED Type of Meeting - WorksheetPreparation template for planning any meeting.
Five Steps to Running an Effective MeetingFormal meeting tip sheet.
AWP/AMP/APP Meetings - Tips for RepresentationSteward duties before/during/after.
NEW Union Management Meeting - Terms of ReferenceSample template.
Walkabout Tool - WorksheetChecklist to track feedback during workplace walkabouts.
10 Mindfulness Excercises for the Health Care WorkplaceShare these ideas with members as a way of connecting and engaging.
Engagement BootcampIdeas and strategies for engaging members and a SMART goals worksheet.
Human Rights and Equity Caucus Groups and Member NetworksBrief descriptions of BCNU groups supported by BCNU's Human Rights and Equity Committee.
Supporting Members with LTD and/or WCB Issues - PosterResource advising members of supports available.
Violent Incident - PosterReminding members how to respond to violence in the workplace.
Safety - Demand It - PosterAdvising members how to take action.
Injured on the Job - PosterReminding members how to report workplace injuries.
13 Psychological Factors that Create a Safe WorkplaceList with additional references.
Occupational First Aid - Commonly Asked QuestionsTop 10 questions answered.
Guiding Principles4 principles mutually agreed to, which should guide the PRP process.
Professional Responsibility Simplified - Health Authorities, Providence, NBA Specific reference sheet.
Professional Responsibility Simplified - Affiliates, NBASpecific reference sheet.
Professional Responsibility Process - Health Authorities, Providence, NBASpecific reference sheet.
Professional Responsibility Process - Affiliates, NBASpecific reference sheet.
Steward Role DescriptionsOverview of what stewards do.
Steward CompetenciesOverview of what stewards aim to achieve.
Note TakingSummary of Cornell Style recommendations.
Steward Development (Labour Relations)Self-assessment tool - also useful when mentoring.
How to Approach the Steward RoleStyle tips encouraging relationship building.
Interviewing TechniquesTips and suggestions on different styles when investigating.
Release of Information/Permission for Represenation - ExamplesSample template.
Grievance Investigation - Suggested ChecklistThings to consider for different grievance types.
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