Steward Resource Toolkit

The Steward Resource Toolkit is designed to provide comprehensive information for stewards including tips, tools and resources to help you fulfill your role as a steward.

Documents have been organized into the following sections. The header of each document outlines which section the document belongs to and the footer contains the version date and a specific identifier. New additions and updated documents will be identified.

Contract Interpretation

Contract Intrepretation Manual Tools (2006) Various checklists, definitions, suggestions and recommendations for worksite stewards supporting the NBA (2006).	CON000
Contract Intrepretation Worksheet 6 Steps to interpreting any collective agreement language.	CON010
Reading the Collective Agreement Tips to better understanding how to navigate and read a collective agreement.	CON020
EDUCATION MODULE - How to Read the Collective Agreement Interactive module with tips and suggestions for reading any collective agreement.	CON021
Interpreting the Collective Agreement Example of the 6-step interpretation applied to Art. 6.04 (c).	CON030
NBA Rotation Change Checklist Steward duties before/during/after.	CON040

Enhanced Disability Management Program (EDMP)

Policies and Procedures - CBA EDMP Policies pertaining to the Community Bargaining Association.	EDM000
Policies and Procedures - FBA EDMP Policies pertaining to the Facility Bargaining Association.	EDM000
Policies and Procedures - NBA EDMP Policies pertaining to the Nurses Bargaining Association.	EDM000

Employer Investigations

Investigatory Meeting Tips - Stewards Steward duties before/during/after.	EM1000
Investigatory Meeting Tips - Members Tips to help a member understand their rights when attending an employer investigation.	EM1010
EDUCATION MODULE - Employer Investigations Why do Employers Investigate? Learn the purpose, your role, and how to support members during an investigation. Steward Essential Level.	EM1020

General

EDUCATION MODULE – Simon Sinek’s Golden Circle (Why-How-What?) Simon Sinek's presentation provides suggestions that union representatives can apply to their roles to enhance their leadership ability.	EDU-GEN102
BCNU Contact List General contact information for BCNU offices.	GEN000
BCNU Mission, Vision, Values BCNU purpose and guiding principles.	GEN010
BC Nurses' Union Structure Diagram of BCNU’s services and support.	GEN020
EDUCATION MODULE – Who is BCNU? Learn more about what BCNU has to offer while exploring the supports, services and resources that every BCNU member has access to	GEN021
Talk the Talk – Abbreviations and Acronyms A list of common abbreviations and acronyms used by BCNU.	GEN030
BCNU Steward Work and Funding Examples of how stewards are funded for the work they do, and what article their work is covered by.	GEN040
Ordering BCNU Print Materials Using PageDNA Instructions for union representatives with a BCNU e-mail address on how to order business cards.	GEN050
EDUCATION MODULE* – Interim PCAP Overview All members can walk through the Interim Patient Care Assessment Process (PCAP) and the tools currently in place for members under the Nurses' Bargaining Association (NBA). *This module is not a permanent addition to the Steward Resource Toolkit.	GEN060

Grievance Handling

EDUCATION MODULE - Why We Use Grievances and Arbitrations This module challenges union representatives to consider why we have a grievance process to resolve problems and why we use arbitration to settle disputes.	EDU-GRH002
Article 9 Diagram - Grievance Process Diagram outlining the NBA grievance process and timelines associated.	GRH000
EDUCATION MODULE - NBA Grievance Process Demystify the NBA 2-step grievance process. Find out about timelines, purpose and how you can help the process move forward in the most collaborative way.	GRH001
Potential Grievance - Interview with Grievor - Fact Sheet Worksheet to help guide a steward in interviewing a member with a potential grievance.	GRH010
Step One - Initiation Email Example Aids the steward in initiating a grievance conversation with the manager.	GRH020
Step One - Grievance Meeting Preparation Worksheet to help guide a steward in preparing for a Step 1 meeting.	GRH030
Step One - Grievance Presentation Guide Tips for the process of presenting your Step 1 to the employer.	GRH040
Chronology Statement of Facts - Example Suggestions to help a steward create a timeline of events for grievance preparation.	GRH050
Progressive Discipline - Flowchart Flowchart that outlines HEABC’s accepted process in behaviour alteration/correction.	GRH060
EDUCATION MODULE - Progressive Discipline Go beyond the progressive discipline chart and take a look at what progressive discipline is. Modules includes explanations of the difference between non-disciplinary corrective actions and disciplinary corrective actions.	GRH061
10 Secrets of a Successful Grievance Presentation 10 tips for improving the chance at a successful, collaborative Step 1 meeting.	GRH070
Article 9 - Timeline Tracker Worksheet Worksheet to help a steward track timelines in the NBA grievance process.	GRH080
Grievance Wording - Examples Examples of how a steward might fill out grievance forms for common grievances.	GRH090
Grievance File Transfer - Memo Worksheet to aid stewards in transferring an open file to their LRO	GRH100
W.M. Scott Principles Considerations of the W.M. Scott arbitration decision.	GRH110
Edith Cavell - Criteria Considerations of the Edith Cavell arbitration decision.	GRH120
KVP Principles Considerations of the KVP arbitration decision.	GRH130
Types of NBA Grievances A comprehensive list of the types of grievances a steward may encounter.	GRH140
Grievance Presentation Tips More tips on improving a steward’s Step 1 meeting skills.	GRH150
How to take great notes Video outlining the Cornell method of note taking and note taking best practices.	GRH160

Labour Relations

Regulatory Bodies and Legislation Brief definitions of relevant entities.	LAR000
Duty of Fair Representation Overview of BC Labour Relations Code - Section 12	LAR010
EDUCATION MODULE - Labour Relations Terms and Concepts This Steward Intermediate level module provide an interactive overview of core labour relations terms, concepts and legislative/regulatory bodies.	LAR020

Meetings

Cornell Notes BCNU recommended template for note taking.	MET000
NEW Robert's Rules of Order Robert's Rules of Order are intended to provide structure to union meetings, including regional meetings.	MET001
Meeting Types - Chart List of steward meetings by type, description, purpose and who attends.	MET010
Type of Meeting - Worksheet Preparation template for planning any meeting.	MET020
Five Steps to Running an Effective Meeting Formal meeting tip sheet.	MET030
AWP/AMP/APP Meetings - Tips for Representation Steward duties before/during/after.	MET040
Union Management Meeting - Terms of Reference Sample template.	MET050
BCNU Virtual Education Session Etiquette Guidelines Recommended virtual meeting participation guiding principles (climate goals). To be used for online events.	MET060
BCNU Zoom Session Facilitator – Checklist Virtual meeting duties before/during/after. May be used when organizing and creating online meetings or sessions with 2-25 attendees.	MET070
Zoom Session Facilitator – Worksheet Preparation template for planning a virtual meeting/webinar. May be used when organizing and creating online meetings or sessions with 2-25 attendees.	MET080
BCNU Zoom Event Producer – Checklist Detailed checklist and preparation template for planning a virtual meeting/webinar. May be used when organizing and creating larger online meetings or sessions with more than 25 attendees or highly interactive sessions with 2-25 attendees.	MET090

Member Engagement

Walkabout Tool - Worksheet Checklist to track feedback during workplace walkabouts. Stewards and members are reminded to be aware, and comply with, COVID-19 safety plans in place at worksites.	MEM000
10 Mindfulness Excercises for the Health Care Workplace Share these ideas with members as a way of connecting and engaging.	MEM010
Engagement Bootcamp Ideas and strategies for engaging members and a SMART goals worksheet.	MEM020
Human Rights and Equity Caucus Groups and Member Networks Brief descriptions of BCNU groups supported by BCNU's Human Rights and Equity Committee.	MEM030

Occupational Health and Safety (OH&S)

EDUCATION MODULE: The CSA Standard for Psychological Health & Safety (the 13 factors) This module for BCNU advocates provides information about the CSA Standard Z1003, Psychological Health and Safety in the Workplace, and the organizational factors that contribute to a psychologically safe workplace.	EDU-PHS101
EDUCATION MODULE: JOHSC Terms of Reference (TOR) This brief module provides JOHSC representatives with best practice suggestions to create and review their committee's TOR.	EDU-OHS202
EDUCATION MODULE: How to Report Members can use this brief module to learn how to report, document and follow up on safety concerns.	EDU-OHS401
Violent Incident - Poster Reminding members how to respond to violence in the workplace.	OHS010
Safety - Demand It - Poster Advising members how to take action.	OHS020
Injured on the Job - Poster Reminding members how to report workplace injuries.	OHS030
13 Psychological Factors that Create a Safe Workplace List with additional references.	OHS040
Occupational First Aid - Commonly Asked Questions Top 10 questions answered.	OHS050
NEW Reporting an OH&S Incident/Hazard - Infographic Reporting process diagram.	OHS060

Professional Responsibility Process (PRP)

Guiding Principles 4 principles mutually agreed to, which should guide the PRP process.	PRP000
Professional Responsibility Simplified - Health Authorities, Providence, NBA Specific reference sheet.	PRP010
Professional Responsibility Simplified - Affiliates, NBA Specific reference sheet.	PRP020
Professional Responsibility Process - Health Authorities, Providence, NBA Specific reference sheet.	PRP030
Professional Responsibility Process - Affiliates, NBA Specific reference sheet.	PRP040
Professional Responsibility Process Acronyms A list of commonly used PRP acronyms.	PRP050
NEW: EDUCATION MODULE - Joint NBA Professional Responsibility (PR) Process Learn more about the current Professional Responsibility Process	PRP060

Steward Roles

Steward Role Descriptions Overview of what stewards do.	STR000
Steward Competencies Overview of what stewards aim to achieve.	STR010
Note Taking Summary of Cornell Style recommendations.	STR020
Steward Development (Labour Relations) Self-assessment tool - also useful when mentoring.	STR030
How to Approach the Steward Role Style tips encouraging relationship building.	STR040

Union Investigations

EDUCATION MODULE: Union Investigations Explore concepts and best practices to ensure successful union investigations.	EDU-INV201
Interviewing Techniques Tips and suggestions on different styles when investigating.	UNI000
Release of Information/Permission for Represenation - Examples Sample template.	UNI010
Grievance Investigation - Suggested Checklist Things to consider for different grievance types.	UNI020
NEW Asking Better Questions - Checklist Top ten (10) tips and sample questions for anyone conducting investigations on behalf of the Union.	UNI030

Updated: 4/7/2021 11:56 AM

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Steward Resource Binder

Members attending a Steward Essentials course will receive a binder with current content at the workshop.

The best practice for using these resources is to access them online so you know you are always using current information.

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All of the documents in the online Steward Resource Toolkit can be downloaded and printed so you can build your own resource binder.

Remember to update your binder with new and updated resources to ensure your resource binder is current.

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