Contact: Leisa Smith
The Crucial Conversations
course is now available online in an on-demand format. Now, stewards take the
course when it works best for them - anytime, anywhere!
This course provides BCNU stewards with the skills to master high-stakes
conversations while remaining calm and professional. The methods taught will
help transform a steward’s ability to communicate effectively when it counts
the most. Whether in a professional or a personal context, the techniques are
easy to learn and can be practiced in small steps until mastered.
Originally designed as a two-day in-person course, stewards can complete this
education between May 10 and June 21, 2021. Participants will be salary
reimbursed for two days’ union leave. Due to the online on-demand format,
participants are expected to own to build their own training schedule. Once
registered, attendees receive a pre-paid license from BCNU to access the
course. Once training begins, materials are available for 60 days, regardless
of when the course is completed.
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