Crucial Conversations
June 12, 2024 - June 13, 2024
0900 - 1700
Location
BCNU Head Office - 4060 Regent Street, Burnaby
This in-person course helps stewards identify and navigate high-stakes situations by teaching dialogue skills that restoresafety and foster productive communication. Learn to achieve mutual objectives with respect, making these techniques applicable in both professional and personal contexts for effective communication in critical situations.
Contact: Education Team
This event is salary replaced.