Labour Relations
The resources in this section cover core concepts and established processes for new and experienced stewards looking for immediate labour relations guidance.
These resources can also be shared with members to strengthen their ability to self-advocate.
Contract Interpretation


EDUCATION MODULE – How to Read a Collective Agreement ME SE SI |
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Reading the Collective Agreement ME SE SI |
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Contract Interpretation Worksheet SE SI |
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Interpreting the Collective Agreement – Example SE SI |

NBA Article 9 Grievance Process – Infographic ME SE SI |
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NBA Rotation Change Checklist SI |
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NBA Rotation Change Process – Infographic ME SI |
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NBA Employment Status Comparison Chart ME SI |
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NBA Paid Leaves ME SI |
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NBA Displacement Process – Infographic ME SI |
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NBA Parental and Maternity Leave – Infographic ME SE SI |


EDUCATION MODULE – NBA Grievance Process ME SE |
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EDUCATION MODULE – Why We Use Grievances and Arbitrations SI |
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BCNU Internal Grievance Process – Infographic ME SE SI |
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NBA Grievance Timeline Tracker – Worksheet SE |
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Types of NBA Grievances SE |

Potential Grievance Interview with Grievor Fact Sheet – Worksheet SE SI |
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Step One: Grievance Meeting – Checklist SE SI |
GRH110 |
Step One: Initiation Email Example SE SI |
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Step One: Grievance Meeting Preparation – Worksheet SE SI |
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Step One: Grievance Presentation Guide SE SI |
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10 Secrets of a Successful Grievance Presentation SE SI |

EDUCATION MODULE – How to Fill Out a Grievance Form SE |
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Any Other Relevant Article (AORA) SE |
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Grievance Wording Examples SE |
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Grievance File Transfer Memo SE |

EDUCATION MODULE – Progressive Discipline SE |
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Progressive Discipline Flowchart SE |
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Learning Plans - Guidelines SI |
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Letters of Expectation - Example SI |

EDUCATION MODULE – Case Law & Performance Management SI |
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Wm. Scott – Legal Test SI |
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Edith Cavell – Legal Test SI |
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KVP – Legal Test SI |
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Hilton Villa (LOE vs LOD) – Legal Test SI |
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Vancouver General Hospital (6 Steps to Mutuality) – Legal Test SI |

EDUCATION MODULE – Labour Relations Terms and Concepts SI |
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Regulatory Bodies and Legislation SI |
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Duty of Fair Representation SI |


EDUCATION MODULE – Employer Investigations SE |
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Investigatory Meeting Tips – Steward Tips for Representation SE |
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Investigatory Meeting Tips – Members ME SE |

EDUCATION MODULE – Union Investigations & Interviews SI |
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Principles of Investigations – Infographic SE SI |
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Interviewing Techniques SI |
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Asking Better Questions – Checklist SI |
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Chronology/Timeline – Example SI |
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Grievance Investigation – Checklist SI |
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Release of information / Permission for Representation – Template SI |

Policies & Procedures – NBA SA |
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Policies & Procedures – CBA SA |
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Policies & Procedures – FBA SA |
Legend
Resources marked with this icon can be shared with members to support their self-advocacy or personal development. |
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ME |
Member Education |
The following icons identify resources within the toolkit that are also part of a course or curriculum. |
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JOHS |
Joint Occupational Health & Safety |
SE |
Steward Essentials |
SI |
Steward Intermediate |
SA |
Steward Advanced |
CES |
Communicating Essential Skills |
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