Labour Relations

The resources in this section cover core concepts and established processes for new and experienced stewards looking for immediate labour relations guidance.

These resources can also be shared with members to strengthen their ability to self-advocate.

Contract Interpretation

Contract Interpretation
General
EDUCATION MODULE   – How to Read a Collective Agreement   ME     SE     SI  
Interactive module with tips and suggestions for reading any collective agreement.
EDU-CON101
Reading the Collective Agreement   ME     SE     SI  
Tips to better understanding how to navigate and read a collective agreement.
CON110
Contract Interpretation Worksheet   SE     SI  
Template on 6 Steps to interpreting any collective agreement language.
CON120
Interpreting the Collective Agreement – Example   SE     SI  
Example of the 6-step interpretation applied to Art. 6.04 (c).
CON130
NBA Resources
NBA Article 9 Grievance Process – Infographic   ME     SE     SI  
Diagram outlining the NBA grievance process and timelines associated.
CON200
EDUCATION MODULE – NBA Article 25.09 – Voluntary Shift Exchange  ME     SE     SI  
The shift exchange language explained.
EDU-CON201
NBA Rotation Change Checklist  ME     SE     SI  
Assists members and stewards supporting the rotation change process.
CON210
EDUCATION MODULE – Master Rotation Change  ME     SE     SI  
Guide to help members and stewards navigate the rotation change process.
EDU-CON211
NBA Rotation Change Process – Infographic   ME     SI  
Provides a visual overview of the NBA rotation change process.
CON220
NBA Employment Status Comparison Chart   ME     SI  
Table that compares the differences between full-time/part-time/casual employment statuses under the NBA.
CON230
NBA Paid Leaves   ME     SI  
Infographic outlining differences in paid leaves between full-time/part-time/casual employment statuses under the NBA.
CON231
NBA Displacement Process – Infographic   ME     SI  
Provides a visual overview of the NBA displacement process.
CON240
NBA Parental and Maternity Leave – Infographic   ME     SE     SI  
Outlines steps members can take when they’re expecting a child.
CON250
NBA Check Your Paystub  ME     SE     SI  
Table that outlines all of the premiums, allowances and qualification differentials that nurses may be entitled to under the NBA
CON260
Grievance Handling
Grievance Process
EDUCATION MODULE   – NBA Grievance Process   ME     SE    
Demystify the NBA 2-step grievance process. Find out about timelines, purpose and how you can help the process move forward in the most collaborative way.
EDU-GRH001
EDUCATION MODULE   – Why We Use Grievances and Arbitrations   SI  
This module challenges union representatives to consider why we have a grievance process to resolve problems and why we use arbitration to settle disputes.
EDU-GRH002
NBA Grievance Timeline Tracker – Worksheet   SE    
Worksheet to help stewards track timelines in the NBA grievance process.
GRH010
Types of NBA Grievances   SE    
A comprehensive list of the types of grievances a steward may encounter.
GRH020
Step One Resources
Potential Grievance Interview with Grievor Fact Sheet – Worksheet   SE     SI  
Worksheet to help guide a steward in interviewing a member with a potential grievance.
GRH100
Step One: Grievance Meeting – Checklist   SE     SI  
Assists steward with planning what to do before/during/after their Step One Grievance meeting.
GRH110
Step One: Grievance Handling – Checklist   SE     SI  
Checklist to assist steward in gathering the appropriate documents for a selection grievance.
GRH111
Step One: Initiation Email Example   SE     SI  
Aids the steward in initiating a grievance conversation with the manager.
GRH120
Step One: Grievance Meeting Preparation – Worksheet   SE     SI  
Worksheet to help guide a steward in preparing for a Step One meeting.
GRH130
Step One: Grievance Presentation Guide   SE     SI  
Tips for the process of presenting your Step One to the employer.
GRH140
10 Secrets of a Successful Grievance Presentation   SE     SI  
10 tips for improving the chance at a successful, collaborative Step One meeting.
GRH150
Step Two Resources
EDUCATION MODULE   – How to Fill Out a Grievance Form   SE    
Video that reviews how to fill out a grievance form.
EDU-GRH201
Any Other Relevant Article (AORA)   SE  
Explore and review the rationale behind including standard articles on your grievance form.
GRH200
Grievance Wording Examples   SE  
Examples of how a steward might fill out grievance forms for common grievances.
GRH210
Grievance File Transfer Memo   SE  
Worksheet to aid stewards in transferring an open file to their LRO.
GRH220
Performance Management & Progressive Discipline
EDUCATION MODULE   – Progressive Discipline   SE  
Go beyond the progressive discipline chart and take a look at what progressive discipline is. This module includes explanations of the difference between non-disciplinary corrective actions and disciplinary corrective actions.
EDU-GRH301
Progressive Discipline Flowchart   SE  
Flowchart that outlines HEABC’s accepted process in behaviour alteration/correction.
GRH300
Learning Plans - Guidelines   SI  
Guidelines for stewards assisting members with learning plans.
GRH310
Letters of Expectation - Example   SI  
Example of what a Letter of Expectation should look like and guidelines.
GRH320
Jurisprudence (Arbitrations & Case Law)
EDUCATION MODULE   – Case Law & Performance Management   SA  
Bring a jurisprudence lens to your arguments for grievances regarding employee performance management. This module also takes an in-depth look at Letters of Expectation and Learning Plans.
EDU-GRH401
Wm. Scott – Legal Test   SA  
Considerations of the Wm. Scott arbitration decision.
GRH400
Edith Cavell – Legal Test   SA  
Considerations of the Edith Cavell arbitration decision.
GRH410
KVP – Legal Test   SA  
Considerations of the KVP arbitration decision.
GRH420
Hilton Villa (LOE vs LOD) – Legal Test   SA  
Considerations of the difference between a letter of expectation (LOE) and a letter of discipline (LOD) from the Gordon arbitration decision.
GRH430
Vancouver General Hospital (6 Steps to Mutuality) – Legal Test   SA  
Considerations of the Munroe arbitration decision for rotation changes.
GRH440
Legislation & Regulatory Bodies
EDUCATION MODULE   – Labour Relations Terms and Concepts   SA  
This module provides an interactive overview of core labour relations terms, concepts, and legislative/regulatory bodies.
EDU-GRH501
Regulatory Bodies and Legislation   SA  
Brief definitions of relevant entities.
GRH500
Duty of Fair Representation   SI     SA  
Overview of BC Labour Relations Code - Section 12.
GRH510
Investigations

 

Employer Investigations
EDUCATION MODULE   – Employer Investigations   SE  
Why do employers Investigate? Learn the purpose, your role, and how to support members during an investigation.
EDU-INV101
Investigatory Meeting Tips – Steward Tips for Representation   SE  
Steward duties before/during/after.
INV110
Investigatory Meeting Tips – Members   ME     SE  
Tips to help a member understand their rights when attending an employer investigation.
INV120
Union Investigations
EDUCATION MODULE   – Union Investigations & Interviews   SI  
Explore concepts and best practices to ensure successful union investigations.
EDU-INV201
Principles of Investigations – Infographic   SE     SI  
Reviews the overarching principles of investigations.
INV200
Interviewing Techniques   SI  
Tips and suggestions on different styles when investigating.
INV210
Asking Better Questions – Checklist   SI  
Ten (10) tips on asking better questions and a comprehensive list of possible questions using the 5 W’s for anyone conducting investigations on behalf of the union.
INV220
Chronology/Timeline – Example   SI  
Example on creating a chronology / timeline of events for grievance preparation.
INV230
Grievance Investigation – Checklist   SI  
Things to consider for different grievance types.
INV240
Release of information / Permission for Representation – Template   SI  
Sample template.
INV250
Medical Issues & Accomodations
Policies & Procedures – NBA   SA  
EDMP Policies pertaining to the Nurses' Bargaining Association.
MED151
Policies & Procedures – CBA   SA  
EDMP Policies pertaining to the Community Bargaining Association.
MED152
Policies & Procedures – FBA   SA  
EDMP Policies pertaining to the Facilities Bargaining Association.
MED153

 

Back to Steward Resource Toolkit

UPDATED:
Legend

 

Resources marked with this icon can be shared with members to support their self-advocacy or personal development.

 ME 

Member Education

 

The following icons identify resources within the toolkit that are also part of a course or curriculum.

 JOHS 

Joint Occupational Health & Safety

 SE 

Steward Essentials

 SI 

Steward Intermediate

 SA 

Steward Advanced

 CES 

Communicating Essential Skills

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